Learn how we protect and manage your personal information
This privacy policy was last updated on January 1, 2024. We may update this policy from time to time.
At SBM Schools ("we," "us," "our"), operated by Papa Mends IT Solutions also known as PM IT Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
By accessing or using SBM Schools, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the platform.
We may collect the following types of personal information:
When you use our platform, we may automatically collect:
We only use your personal data for legitimate educational and administrative purposes.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
We will NEVER sell your personal information or student data to third parties for marketing or advertising purposes.
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
While we implement robust security measures to protect your data, no method of transmission over the Internet or electronic storage is entirely foolproof. As such, we cannot guarantee absolute security. However, we are committed to maintaining the highest standards of data protection through continuous monitoring and improvements. You also play a vital role in safeguarding your information — please ensure that your login credentials are kept secure and not shared with others to prevent unauthorized access to your account.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Retained for the duration of enrollment plus 5 years
Retained for 7 years for tax purposes
Retained while active plus 2 years
Retained for 90 days before secure deletion
When we no longer need to retain your information, we will securely delete or anonymize it.
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
You can request access to the personal information we hold about you.
You can request correction of inaccurate or incomplete information.
You can request deletion of your personal information under certain circumstances.
You can request restriction of processing of your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days as required by applicable law.
We are committed to protecting the privacy of children who use our platform. Our services are designed for educational institutions and require parental consent for students under the age of 18.
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.
Parents and guardians can review their child's personal information, request deletion, or refuse further collection or use of their child's information by contacting us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
For significant changes, we will notify you more prominently, such as by sending an email notification or displaying a prominent notice within our platform.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
If you have concerns about how we handle your data, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
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